Question 1

Where are your products manufactured?

Accepted Answer

All our hardgoods are manufactured 100% in-house in Indiana! We are committed to producing the best parts using only US-sourced materials, labor, and components.

Question 2

How quickly do you ship orders?

Accepted Answer

We strive to ship orders within 24 hours. However, some of our panels may require additional time for powder coating. Generally, we aim to dispatch all packages within 3-5 business days via UPS or USPS.

Question 3

Do you offer local pickup?

Accepted Answer

YES! If you are in the Indianapolis area, we offer Pickup M-F 8-5.

Question 4

Is there a warranty on your products?

Accepted Answer

Yes, all our products include a one-year warranty that covers manufacturing defects. For more details, please refer to our warranty policy.

Question 5

What materials do you use in your products?

Accepted Answer

Our products are crafted from high-quality, US-sourced materials such as steel, aluminum, and other durable components to ensure longevity and performance.

Question 6

What shipping options are available?

Accepted Answer

We offer various shipping options including standard, expedited, and overnight shipping through UPS and USPS. You canchoose your preferred option at checkout.

Question 7

What payment methods do you accept?

Accepted Answer

We accept various payment methods including PayPal, credit cards (Visa, MasterCard, American Express), and other secure payment options.

ZR OVERLAND

Frequently asked questions